Terms of Service

Clicklore is a desktop automation application that lets you create and run click sequences and similar input-automation workflows on your own device. The Service includes:

• a free tier (“Free”) usable without an account, with core automation features that run entirely on your device;
• a paid tier (“Pro”) that requires an account and an active subscription, unlocking additional features such as the Condition Block, Variable Mode, and debug screen recording;
• an account system, billing flow, and update mechanism operated by our backend at api.lorenest.app.

You must be at least sixteen (16) years old, or the age of digital consent in your country (whichever is higher), to create an account. By creating an account you confirm that you meet this requirement and that the information you provide is accurate.

You are responsible for safeguarding your account credentials and for all activity that occurs under your account. Notify us immediately at lorenest.support@gmail.com if you suspect unauthorised access.

You may close your account at any time by contacting us. We may suspend or terminate an account that violates these Terms (see Section 10).

The Service is offered on a freemium model. The Free tier runs locally and works without an account. The Pro tier requires a signed-in account and an active subscription, and is gated by feature flags returned by our backend.

We may change the feature split between Free and Pro from time to time. Existing subscribers will not lose access to features included in their plan during a paid billing period.

Subscriptions are billed and collected by Paddle.com Market Limited (“Paddle”), acting as our Merchant of Record. By purchasing a subscription you also agree to Paddle’s Checkout Buyer Terms.

Subscriptions renew automatically at the end of each billing period (monthly or yearly, depending on the plan you choose) at the then-current price. Applicable VAT or sales tax is calculated and collected by Paddle.

You can manage your subscription, update your payment method, or cancel future renewals at any time from the Clicklore Premium screen or from your Paddle Customer Portal.

From time to time we may offer free trials, discount codes, or promotional entitlements. Unless stated otherwise, free trials convert into paid subscriptions automatically at the end of the trial period. Promotional discounts apply only to the renewals explicitly described in the offer.

6.1. Cancellation of renewal

You can cancel future renewals at any time. Your subscription will remain active until the end of the current billing period; you will not be charged again unless you re-subscribe.

6.2. EU/UK statutory withdrawal right

If you are a consumer in the European Union or the United Kingdom, you may have a statutory right to withdraw from a purchase of digital content or digital services within fourteen (14) days. Where it applies, that right attaches to the purchase itself — a one-off purchase, or the first payment of a subscription — and not to each later renewal.

Whether the right survives once supply has begun depends on the applicable law and on what you were asked to agree to at checkout. Where its checkout asks for consent or acknowledgement, Paddle, as Merchant of Record, presents the relevant wording and records your response. Paddle also applies its own Refund Policy, which covers how a free trial converting into a paid subscription is treated and, for UK consumers, annual renewals.

We do not monitor which features you use on your device. Eligibility and timing are assessed against the objective records Paddle holds — the payment, its date, and the billing period it covers — and never against how much you did or did not use Pro. To exercise the right, use the contacts in 6.4.

6.3. Refund eligibility

Except where required by applicable law, subscription payments are non-refundable. Paddle, as Merchant of Record, may review and grant a full or partial refund at its discretion in accordance with its Refund Policy. We may also ask Paddle to issue a refund. Beyond mandatory consumer rights, refunds are discretionary and are considered case by case on the transaction record. Nothing in these Terms limits any mandatory consumer rights, including rights relating to a product that is faulty, not as described, or not provided.

6.4. How to request a refund

To request a refund or exercise a statutory withdrawal right, use Paddle Buyer Support. You may also contact us at lorenest.support@gmail.com with your account email and the date of the transaction. Refunds approved by Paddle are returned to the original payment method in accordance with Paddle’s Refund Policy.

6.5. Effect of refund

A full refund of the payment covering your current billing period ends the Pro access that payment paid for. It is applied as soon as Paddle confirms the refund, and the Clicklore app follows the next time it successfully reaches our servers. If it cannot reach them, it continues on its last confirmed answer for up to twenty-four (24) hours; after that, Pro features stop being available until access can be confirmed again.

A partial refund does not by itself remove Pro access.

A refund does not by itself cancel your subscription or stop future renewals. If you want the subscription to end, cancel it as described in 6.1 or ask us to cancel it for you. If you only cancel a future renewal without receiving a refund, your Pro access remains active until the end of the current billing period.

6.6. Chargebacks and payment disputes

If you open a chargeback or payment dispute with your bank or card issuer, Pro access tied to the disputed payment may be suspended while the dispute is open and after it is resolved against us. If the dispute is later reversed, that suspension is lifted; Pro access resumes only if the subscription and the payment behind it are otherwise valid and nothing else prevents it. Contacting Paddle Buyer Support or us first is usually faster, and we would rather resolve the matter directly.

You agree not to use the Service to:

• automate interactions with third-party services in a way that violates their terms of service, applicable law, or the rights of others;
• circumvent security measures, CAPTCHAs, or rate limits of any service in a way that is unlawful or abusive;
• send spam, phishing messages, or otherwise harmful or deceptive communications;
• infringe intellectual property, privacy, or other rights of any person;
• attempt to gain unauthorised access to our backend, modify or reverse-engineer non-open parts of the Service, or interfere with its operation;
• resell, rent, or sublicense the Service without our written permission.

You are solely responsible for the scripts you create and run with Clicklore and for ensuring their use complies with applicable law.

The Service, including its software, design, trademarks, and documentation, is owned by Lorenest or our licensors and is protected by intellectual-property laws. We grant you a personal, non-exclusive, non-transferable, revocable licence to install and use Clicklore on devices you own or control, solely for your own lawful use of the Service.

You retain ownership of any scripts, recordings, configurations, or other content you create with Clicklore. These remain stored locally on your device unless you choose to share them.

We may update the Service from time to time to add features, fix bugs, or improve security. Some updates may be required to keep using the Service.

We aim for high availability but do not guarantee uninterrupted operation. Scheduled maintenance and unforeseen outages may temporarily affect access to the Service.

We may suspend or terminate your account and access to Pro features if you materially breach these Terms, including the Acceptable Use section, or if required by law. Where reasonable, we will give you notice and an opportunity to remedy the breach before termination.

You may stop using the Service at any time. Termination does not relieve you of obligations that, by their nature, should survive (for example, payment for services already provided).

The Service is provided “as is” and “as available”, without warranties of any kind, whether express or implied, including warranties of merchantability, fitness for a particular purpose, or non-infringement. We do not warrant that the Service will be error-free, secure, or available at any particular time or place.

To the maximum extent permitted by law, Lorenest and its affiliates, directors, employees, and agents will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for any loss of profits, revenue, data, or goodwill, arising out of or relating to your use of the Service.

Our total aggregate liability for any claim arising out of or relating to the Service is limited to the greater of (a) the amount you paid us for the Service in the twelve (12) months preceding the event giving rise to the claim, or (b) the equivalent of fifty euros (€50).

Nothing in these Terms excludes or limits liability that cannot be excluded or limited under applicable law (for example, liability for fraud, gross negligence, or death or personal injury caused by negligence).

You agree to indemnify and hold Lorenest harmless from any claim or demand, including reasonable lawyers’ fees, made by any third party arising out of your breach of these Terms, your misuse of the Service, or your violation of any law or the rights of a third party.

We may update these Terms from time to time. When we do, we will update the “Last updated” date at the top of this page. Material changes will be communicated through the Service or by email where appropriate. Your continued use of the Service after the effective date of the update constitutes your acceptance of the revised Terms.

These Terms are governed by the laws of Romania, without regard to its conflict-of-laws principles. Disputes arising out of or relating to these Terms or the Service will be subject to the exclusive jurisdiction of the courts of Romania, except where mandatory consumer-law rules grant you the right to bring proceedings in the country of your habitual residence.

For questions about these Terms, contact us at:

Roman Hyrych
Bulevardul Petroliştilor, 013358 Bucharest, Romania
Email: lorenest.support@gmail.com