Terms of Service
Last updated: June 5, 2026
These Terms of Service (“Terms”) govern your access to and use of the website at lorenest.app and the Clicklore desktop application (collectively, the “Service”) provided by [Company legal name] (“Lorenest”, “we”, “us”).
By installing, accessing, or using the Service, you agree to be bound by these Terms and our Privacy Policy. If you do not agree, do not use the Service.
1. Description of the Service
Clicklore is a desktop automation application that lets you create and run click sequences and similar input-automation workflows on your own device. The Service includes:
- a free tier (“Free”) usable without an account, with core automation features that run entirely on your device;
- a paid tier (“Pro”) that requires an account and an active subscription, unlocking additional features such as the Condition Block, Variable Mode, and debug screen recording;
- an account system, billing flow, and update mechanism operated by our backend at
api.lorenest.app.
2. Eligibility and Accounts
You must be at least sixteen (16) years old, or the age of digital consent in your country (whichever is higher), to create an account. By creating an account you confirm that you meet this requirement and that the information you provide is accurate.
You are responsible for safeguarding your account credentials and for all activity that occurs under your account. Notify us immediately at lorenest.support@gmail.com if you suspect unauthorised access.
You may close your account at any time by contacting us. We may suspend or terminate an account that violates these Terms (see Section 10).
3. Free and Pro Plans
The Service is offered on a freemium model. The Free tier runs locally and works without an account. The Pro tier requires a signed-in account and an active subscription, and is gated by feature flags returned by our backend.
We may change the feature split between Free and Pro from time to time. Existing subscribers will not lose access to features included in their plan during a paid billing period.
4. Subscriptions and Billing
Subscriptions are billed and collected by Paddle.com Market Limited (“Paddle”), acting as our Merchant of Record. By purchasing a subscription you also agree to Paddle’s Checkout Buyer Terms.
Subscriptions renew automatically at the end of each billing period (monthly or yearly, depending on the plan you choose) at the then-current price. Applicable VAT or sales tax is calculated and collected by Paddle.
You can manage your subscription, update your payment method, or cancel future renewals at any time from the Clicklore Premium screen or from your Paddle Customer Portal.
5. Free Trials and Promotional Pricing
From time to time we may offer free trials, discount codes, or promotional entitlements. Unless stated otherwise, free trials convert into paid subscriptions automatically at the end of the trial period. Promotional discounts apply only to the renewals explicitly described in the offer.
6. Refund and Cancellation Policy
6.1. Cancellation of renewal
You can cancel future renewals at any time. Your subscription will remain active until the end of the current billing period; you will not be charged again unless you re-subscribe.
6.2. EU/UK statutory withdrawal right
If you are a consumer in the European Union or the United Kingdom, you have a statutory right to withdraw from the purchase of digital content and services within fourteen (14) days of your first payment.
By starting to use Pro features (which constitutes immediate digital delivery) you are asked to expressly waive this right. If you have not used any Pro feature, you may exercise the right by contacting Paddle support or us within fourteen (14) days of purchase, and we will refund the most recent payment in full.
6.3. Discretionary refunds
Outside the statutory withdrawal window, refunds are at our and Paddle’s discretion. We typically grant a refund of the most recent payment if you contact us within seven (7) days of that payment and have not made substantial use of Pro features during the period.
6.4. How to request a refund
Submit refund requests to lorenest.support@gmail.com with your account email and the date of the transaction. Refunds are issued by Paddle to the original payment method, usually within five (5) to ten (10) business days.
6.5. Effect of refund
When a refund is issued, the related subscription is cancelled and Pro features are removed from your account at the end of the current billing cycle (or sooner, where required by law).
7. Acceptable Use
You agree not to use the Service to:
- automate interactions with third-party services in a way that violates their terms of service, applicable law, or the rights of others;
- circumvent security measures, CAPTCHAs, or rate limits of any service in a way that is unlawful or abusive;
- send spam, phishing messages, or otherwise harmful or deceptive communications;
- infringe intellectual property, privacy, or other rights of any person;
- attempt to gain unauthorised access to our backend, modify or reverse-engineer non-open parts of the Service, or interfere with its operation;
- resell, rent, or sublicense the Service without our written permission.
You are solely responsible for the scripts you create and run with Clicklore and for ensuring their use complies with applicable law.
8. Intellectual Property
The Service, including its software, design, trademarks, and documentation, is owned by Lorenest or our licensors and is protected by intellectual-property laws. We grant you a personal, non-exclusive, non-transferable, revocable licence to install and use Clicklore on devices you own or control, solely for your own lawful use of the Service.
You retain ownership of any scripts, recordings, configurations, or other content you create with Clicklore. These remain stored locally on your device unless you choose to share them.
9. Updates and Availability
We may update the Service from time to time to add features, fix bugs, or improve security. Some updates may be required to keep using the Service.
We aim for high availability but do not guarantee uninterrupted operation. Scheduled maintenance and unforeseen outages may temporarily affect access to the Service.
10. Suspension and Termination
We may suspend or terminate your account and access to Pro features if you materially breach these Terms, including the Acceptable Use section, or if required by law. Where reasonable, we will give you notice and an opportunity to remedy the breach before termination.
You may stop using the Service at any time. Termination does not relieve you of obligations that, by their nature, should survive (for example, payment for services already provided).
11. Disclaimer of Warranties
The Service is provided “as is” and “as available”, without warranties of any kind, whether express or implied, including warranties of merchantability, fitness for a particular purpose, or non-infringement. We do not warrant that the Service will be error-free, secure, or available at any particular time or place.
12. Limitation of Liability
To the maximum extent permitted by law, Lorenest and its affiliates, directors, employees, and agents will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for any loss of profits, revenue, data, or goodwill, arising out of or relating to your use of the Service.
Our total aggregate liability for any claim arising out of or relating to the Service is limited to the greater of (a) the amount you paid us for the Service in the twelve (12) months preceding the event giving rise to the claim, or (b) the equivalent of fifty euros (€50).
Nothing in these Terms excludes or limits liability that cannot be excluded or limited under applicable law (for example, liability for fraud, gross negligence, or death or personal injury caused by negligence).
13. Indemnification
You agree to indemnify and hold Lorenest harmless from any claim or demand, including reasonable lawyers’ fees, made by any third party arising out of your breach of these Terms, your misuse of the Service, or your violation of any law or the rights of a third party.
14. Changes to These Terms
We may update these Terms from time to time. When we do, we will update the “Last updated” date at the top of this page. Material changes will be communicated through the Service or by email where appropriate. Your continued use of the Service after the effective date of the update constitutes your acceptance of the revised Terms.
15. Governing Law and Dispute Resolution
These Terms are governed by the laws of [Jurisdiction], without regard to its conflict-of-laws principles. Disputes arising out of or relating to these Terms or the Service will be subject to the exclusive jurisdiction of the courts of [Jurisdiction], except where mandatory consumer-law rules grant you the right to bring proceedings in the country of your habitual residence.
16. Contact Us
For questions about these Terms, contact us at:
[Company legal name]
[Company address]
Email: lorenest.support@gmail.com